Storage Policy
Effective Date: June 25, 2026
AGREEMENT GOVERNANCE
The Storage Agreement ("Agreement") governs the storage of boats, RVs, trailers, motorhomes, vehicles, and related property ("Stored Property") at any facility operated by Premier Boat Storage Solutions Inc. ("Premier").
By entering into this Agreement, accessing the facility, storing property with Premier, or making payment for storage services, the Customer agrees to be bound by these Terms and Conditions.
STORAGE SERVICES
Premier agrees to provide indoor and/or outdoor storage space for the Customer's Stored Property subject to the terms of this Agreement. Storage space assignments are not guaranteed and may be changed by Premier at any time for operational, safety, maintenance, security, or business reasons.
Premier reserves the right to move, relocate, reposition, or reassign any Stored Property within the facility as reasonably required.
TERM OF AGREEMENT
The customer agrees to adhere to the term of the agreement as agreed upon by both parties via a completed Storage Agreement. Please check off your desired storage term.
Automatic Renewal
Upon expiration of the initial storage term, this Agreement shall automatically continue on a month-to-month basis unless terminated in accordance with this Agreement.
FEES, BILLING AND CUSTOMER AUTHORIZATION
The Customer acknowledges and agrees that all fees charged by Premier are based upon the total linear feet of their Stored Property. All units are subject to measurement verification by Premier staff upon check-in and sporadically while in storage. Premier reserves the right to adjust rates according to overall length of unit verification. Please refer to Schedule 1: Pricing for detailed rates.
The Customer agrees to pay all charges incurred on their account, including but not limited to storage fees, cleaning fees, relocation fees, after-hours service charges, incident response fees, security response fees and any other fees incurred in connection with services provided by Premier. Premier reserves the right to adjust storage rates upon renewal by providing advanced notice.
Storage and Related Charges
Storage charges shall continue to accrue until:
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Proper notice of termination has been provided;
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The storage agreement has ended;
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All outstanding balances have been paid in full; and
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The Stored Property has been removed from the facility.
Removing Stored Property from the facility does not relieve the Customer of responsibility for outstanding balances.
Authorization to Charge
The Customer authorizes Premier to charge any payment method on file for monthly storage fees, recurring charges, NSF fees, administrative fees, interest charges, and any outstanding balance owed under this Agreement.
Collection Costs
The Customer shall be responsible for all costs incurred by Premier in collecting overdue accounts, including collection agency fees, legal fees, court costs, filing fees, administrative costs, and interest charges.
No Set-Off
The Customer shall not withhold, deduct, offset, or delay payment of any invoice due to a dispute unless required by law. All undisputed portions of invoices shall remain immediately payable.
STORAGE DEPOSITS
Customers are required to pay a non-refundable storage deposit to secure their space. The storage deposit is equal to one-month of the storage agreement, short term storage less than a 4 month agreement must be paid in full prior to arrival.
Indoor Storage Return Customers
Returning indoor storage customers may reserve their storage space by paying a storage deposit before removing their unit in the spring. The deposit shall reserve the Customer's space for the upcoming storage season and be applied toward future storage charges beginning October 1.
The deposit is fully refundable if written cancellation is received within seven (7) days of removal from storage in Spring.
CANCELLATION
Following completion of any minimum storage term, the Customer may terminate storage by providing at least thirty (30) days written notice and paying all outstanding balances in full.
Storage fees shall continue until the end of the applicable notice period. Any storage deposit held by Premier may be applied toward the Customer's final storage charges. Storage rates are not prorated for the exit month.
PAYMENT TERMS
All invoices are due upon receipt unless otherwise specified by Premier. Accepted payment methods include pre-authorized debit (PAD), cash, or credit card. Credit card payments are subject to a 2.4% processing fee. It is the responsibility of the Customer to ensure the payment method is kept up to date with adequate funds. The Customer must contact the office immediately if changes are required to payment information kept on file.
All accounts must be paid in full before Stored Property may be removed from the facility. Premier may refuse release of Stored Property until all outstanding balances, fees, charges, interest, and costs have been paid.
Hybrid Storage Rate
Customers who wish to store year-round in an indoor/outdoor hybrid model will pay the 8-Month Indoor Contract Rate, and for the 4 months stored outside, will pay the 1 Year Storage Term Rate monthly.
Additional Fees
All storage rates are subject to an $8.00 monthly security fee and applicable taxes. All credit card transitions are subject to a 2.4% processing fee.
LATE PAYMENTS
Past due accounts shall be charged interest at 2% per month (24% annually). Returned payments, NSF transactions, declined PAD payments, or declined credit card payments shall incur a $35.00 administration fee per occurrence.
Premier may suspend FOB access and other privileges for delinquent accounts.
INSURANCE REQUIREMENTS
The Customer shall maintain insurance coverage on all Stored Property throughout the storage period. Insurance shall remain valid and current at all times.
Boats
Customers storing boats shall maintain hull and machinery coverage equal to current market value; and protection and Indemnity liability coverage of not less than $1,000,000.
RVs, Motorhomes, Trailers and Vehicles
Customers shall maintain all legally required insurance coverage throughout the storage period.
Failure to maintain insurance constitutes a material breach of this Agreement.
CUSTOMER RESPONSIBILITIES
The Customer shall ensure that Stored Property:
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Is properly licensed and insured where required;
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Is maintained in a safe condition;
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Does not contain dangerous or illegal materials;
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Is free from hazardous substances;
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Is free from significant pest infestations;
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Is free from excessive refuse, food, waste, and pest attractants.
The Customer shall immediately notify PBS of any damage, accident, spill, leak, hazardous condition, or incident occurring on the property.
Any Stored Property with organic growth, unsightly/malodorous soiling or spoilage will be charged a cleaning and disposal fee at Premier’s sole discretion.
WINTERIZATION
The Customer is solely responsible for ensuring that Stored Property is properly winterized prior to winter storage. Premier shall not be responsible for damage caused by:
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Freezing temperatures;
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Inadequate winterization;
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Mechanical failure;
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Water system damage;
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Seasonal weather conditions.
Winterization services may be provided by Premier at the Customer's request and at applicable service rates.
Indoor Storage Winterization
All Stored Property in Indoor Storage is required to be fully winterized prior to the first seasonal freeze. If Premier reasonably believes Stored Property is not winterized, Premier may require proof of winterization, arrange winterization services at the Customer's expense, refuse storage and/or terminate this Agreement.
Fuel tanks must be maintained at approximately three-quarters tank or greater and treated with appropriate fuel stabilizer. All propane tanks must be stored empty or removed from Stored Property.
PROHIBITED ITEMS
The Customer shall not store explosives, fireworks, illegal substances, hazardous waste, toxic materials, dangerous chemicals, flammable liquids in excess of legal limits, stolen property or any item prohibited by applicable law. All Stored Property must be clean, free of food, pest attractants and infestations and be safe for storage and handling.
The Customer shall be responsible for all damages arising from prohibited materials.
FACILITY AND UNIT ACCESS
Access privileges are governed by Premier's FOB & Gate Access Agreement. Customers must comply with all facility security procedures and access requirements. Access hours are generally: 7:00 AM – 10:00 PM, seven (7) days per week.
Premier may modify access hours for safety, security, operational, or maintenance reasons. Premier does not guarantee uninterrupted access to the facility.
Valet Storage
Valet retrieval requests require a minimum of two (2) full business days notice. Premier does not guarantee same-day retrieval. Additional fees may apply for emergency or expedited requests.
Indoor Storage
Customer access to indoor storage is strictly prohibited for insurance purposes. All Stored Property is to be dropped outside of the indoor storage facility to be moved by Premier personnel. There is no access to Stored Property from November 1 to March 31 unless given in written communication to Premier prior to October 31.
Spring Retrievals
The first indoor retrieval of the season requires a minimum of seven (7) business days advance notice. Retrievals are not permitted prior to April 1.
PBS does not guarantee same-day or emergency retrieval service.
Keys
Customers utilizing valet, indoor storage services or any units with hitch locks or other de-mobilizing accessories shall provide Premier with keys required to move Stored Property. Customers warrant that all keys provided are functional and properly labelled.
Additional charges may apply if Stored Property cannot be moved due to missing, defective, or incorrect keys.
FACILITY RULES
Customers, guests, contractors, and invitees shall comply with all posted signage and facility rules. The following activities are prohibited:
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Repairs or maintenance by customers;
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Washing or detailing;
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Winterization activities;
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Construction activities;
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Overnight camping;
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Smoking;
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Consumption of alcohol;
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Unauthorized commercial activity;
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Sales activities conducted on-site;
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Improper waste disposal;
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Storing prohibited materials.
Only Premier-authorized personnel may perform repairs or maintenance within the facility.
Pets must be always leashed. Minors must be always accompanied by an adult while on the premises. Customers shall comply with all posted signage and facility rules.
TRANSPORTATION SERVICES
Transportation services are subject to separate service agreements. Prior to transportation, the Customer shall provide proof of valid insurance. PBS reserves the right to refuse transportation services where insurance cannot be verified; the unit is unsafe, the unit is not roadworthy, or weather and/or road conditions present safety concerns.
CUSTOMER LIABILITY
The Customer shall be responsible for their Stored Property, their guests, family members, contractors, vehicles and/or any damage caused by them or persons under their control.
The Customer shall immediately reimburse Premier for any damage caused to buildings, gates, fencing, equipment, vehicles, utilities, and/or other customers’ property.
ASSUMPTION OF RISK
The Customer acknowledges that storage involves inherent risks including theft, vandalism, fire, water, rodent and/or weather damage, mechanical failure, falling trees/debris, acts of third parties and any other unforeseen events. The Customer voluntarily assumes all such risks.
RELEASE OF LIABILITY
To the fullest extent permitted by law, Premier shall not be liable for theft, vandalism, fire, water, rodent and/or weather damage, mechanical failure, corrosion, deterioration, loss of use, business interruption, loss of profits, consequential damages and damage to Stored Property.
This limitation shall not apply to damages caused solely by Premier's gross negligence or wilful misconduct.
INDEMNIFICATION
The Customer agrees to indemnify, defend, and hold harmless Premier, its owners, directors, officers, employees, contractors, agents, and representatives from any claims, losses, damages, liabilities, costs, expenses, and legal fees arising from the Customer's use of the facility, the Stored Property, breach of this Agreement, injury to persons, damage to property, violations of law, and actions of guests or invitees.
This obligation survives termination of this Agreement.
DEFAULT
The Customer shall be in default if payment is overdue, insurance lapses, facility rules are violated, access procedures are violated, false information is provided; or the Customer breaches this Agreement.
Upon default, Premier may suspend facility access, revoke FOB privileges, terminate storage services, pursue collection remedies, exercise any available lien rights and/or recover legal fees and collection costs.
COMMUNICATIONS
The Customer consents to receiving communications by email, telephone, text message; and written correspondence. Email delivery shall constitute written notice under this Agreement. The Customer is responsible for maintaining current contact information.
DISPUTED CHARGES
Customers must provide written notice of disputed charges within sixty (60) days of invoice issuance. Failure to provide notice within sixty (60) days constitutes acceptance of the invoice unless otherwise required by law.
CHANGES TO TERMS
Premier may amend these Terms and Conditions by providing notice through email, customer portal, facility postings, or publication on the PBS website.
Updated terms shall become effective thirty (30) days following notice unless otherwise required by law.
CONFIDENTIALITY AND PRIVACY
Premier agrees to maintain the confidentiality of all customer information obtained during the course of this Agreement, including personal information, contact details, payment information, and information relating to the Stored Property, except as required by law or as necessary to enforce the terms of this Agreement.
The Customer acknowledges and agrees that Premier may collect, use, and disclose personal information for purposes related to storage services, billing, payment processing, account administration, security monitoring, emergency contact, legal compliance, debt collection, and enforcement of this Agreement.
Premier will not disclose Customer information to third parties except:
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As required by applicable law, court order, or governmental authority;
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To the Facility's employees, contractors, legal advisors, insurers, collection agencies, security providers, or service providers who require such information to perform services related to this Agreement;
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In the event of an emergency involving the Stored Property, public safety, or protection of property;
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To protect the Facility's legal rights or interests.
The Customer acknowledges that Premier operates video surveillance, access control systems, and security monitoring services for the protection of persons and property. Information collected through these systems may be retained and disclosed as required for security, insurance, legal, or operational purposes.
Nothing in this clause shall prevent Premier from disclosing information necessary to recover unpaid amounts, enforce a lien, pursue legal remedies, or comply with applicable federal, provincial, or municipal laws and regulations.
GOVERNING LAW
All Agreements shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.
Any legal proceedings shall be commenced exclusively in British Columbia.